Friday 5 August 2011

Just so you all know............

........We are not psychic.

When we have a client who wants a new foundation or lip colour we will ask a few questions to gain background knowledge on their beauty routine and preferences.

So, when we ask what do you normally use? Please don't answer with "You tell me, you're the expert!"

Yes we can tell you what you should be wearing....that's where our expertise ends. You'll be surprised that unless we have been sitting in your bathroom every morning watching you do your makeup, we don't know what you usually use.

The other example of the expression "You're the expert" comes into play often when we sit clients down to try a little makeup on them. Say they have come in looking for a new foundation, and we can already see that the one the client is wearing is 4 shades darker than the rest of her body. So, you begin by explaining that it's important for the foundation to match as closely as possible to the face, neck and chest.
Here it comes .... "Now, I know you're the expert, but I like the foundation to be a couple of shades darker, to warm up my skin. Can't stand to look washed out."


WHY dear lady are you even asking for my advice then??????